CHAUFFEUR

FAQs About Chauffeur Services and Airport Transfers in Australia

Three neon question marks in blue, orange and pink glowing against a dark background, representing frequently asked questions about chauffeur services.

Whether you're travelling for business, heading to the airport, or planning a special event, hiring a professional chauffeur with Evoke ensures a seamless, comfortable and reliable journey. This guide answers the most frequently asked questions about our chauffeur services across Australia, from booking and pricing to vehicle options and sustainability.

Booking & Service FAQs

How do I book a chauffeured hire care with Evoke?

You can book by:


We'll confirm your booking and assign a chauffeur based on your preferred time, location and vehicle.


Can I book a chauffeur at short notice?

Yes, we accept same-day bookings subject to availability. For best results, we recommend booking in advance, particularly during peak periods.


What information do I need to provide when booking a chauffeur?

Please provide your pickup and drop-off locations, preferred time, number of passengers, luggage requirements, and any special requests (such as child seats or vehicle type).


Do you offer round-trip or full-day chauffeur services?

Yes, Evoke offers one-way, return, hourly and full-day bookings. Our chauffeurs can stay with you throughout the day if required.


Can I customise the pickup time or route?

Absolutely. Let us know your preferred timing or route, and we’ll tailor the journey to suit your needs.


Pricing & Payment FAQs

How much does a chauffeured hire car cost?

Pricing varies based on the journey distance, vehicle type and time of day. You’ll receive a fixed quote when you book, with no surge pricing.


Are your prices fixed or metered?

Our prices are fixed and confirmed in advance, so you won’t be charged by the minute or kilometre.


What is included in the quoted price?

Your quote includes vehicle, chauffeur, tolls, airport fees and standard wait time. Extra charges may apply for additional stops or extended delays.


Are there any waiting time charges or surcharges?

A grace period is included, but waiting time may be charged beyond that. All charges are transparent and provided at the time of booking.


What payment methods do you accept?

We accept credit cards, corporate accounts and bank transfers.


Vehicle & Chauffeur FAQs

What types of vehicles do you offer for chauffeured hire?

Our fleet includes sedans, SUVs, people movers, executive vans and minibuses for groups of up to 14 passengers.


Can I choose a specific vehicle or model?

Yes, subject to availability. Let us know your preferences at the time of booking.


Are your chauffeurs professionally trained and licensed?

Yes. All Evoke chauffeurs are fully licensed, insured and trained in professional driving, safety, discretion and customer service.


What is the dress code for your chauffeurs?

Our chauffeurs wear formal business attire, maintaining a polished and professional appearance.

Do your vehicles include Wi-Fi or charging ports?
Many vehicles in our fleet are equipped with USB charging and in-car Wi-Fi. Please request these features when booking.


Airport & Event FAQs

Do you provide airport transfers with chauffeur meet-and-greet?

Yes. Your chauffeur will meet you at the arrivals hall with a sign displaying your name and assist with luggage.


What happens if my flight is delayed?

We monitor all flights in real time and adjust pickup times accordingly. There's no need to notify us of delays.


Can I arrange a chauffeur for wedding or event transport?

Yes, we specialise in professional, polished transport for weddings, galas, corporate functions and private events.


Do you provide group transfers for conferences or functions?

Yes. We can accommodate groups with our people movers, vans and minibuses, coordinated for smooth event logistics.


Can chauffeurs wait during appointments or events?

Yes, we offer hourly and standby options where your chauffeur remains onsite for the duration of your appointment or event.


Locations & Coverage FAQs

Where do you operate in Australia?

Evoke provides chauffeur services in Sydney, Melbourne, Brisbane, Gold Coast Perth, Adelaide, Canberra, Hobart, Darwin and surrounding regions.


Do you offer chauffeur services in regional areas?

Yes. We service many regional destinations and offer custom quotes for long-distance and intercity transfers.


Can I use your service for interstate travel or long-distance trips?

Absolutely. Our chauffeurs regularly handle interstate travel for clients needing comfort and continuity across multiple cities.


Is chauffeur hire available 24/7?

Yes. We operate around the clock to accommodate early flights, late-night arrivals and anytime travel needs.


Do you service private residences, hotels and business addresses?

Yes. We pick up and drop off at homes, offices, hotels, venues and other private locations.


Group & Family Travel FAQs

Can I book a chauffeur for a group or large family?

Yes. Our vans and minibuses accommodate groups of up to 14 passengers with space for luggage.


Do you provide child seats or baby capsules?

Yes. We offer a full range of child restraint options including baby capsules, rear and forward-facing car seats and boosters.


How much luggage can your vehicles accommodate?

Our sedans hold up to 2 large suitcases and 2 carry-on bags. SUVs can carry 3-4 large suitcases. Our vans and minibuses offer generous luggage space suitable for up to 10 large bags, depending on passenger count.


Are people movers and minibuses available?

Yes. We offer spacious vehicles for families, wedding parties, teams or delegations.


Is the service suitable for elderly passengers or those with mobility needs?

Yes. Our chauffeurs assist with boarding and luggage and we can recommend suitable vehicles with easier access.


Sustainability & Fleet FAQs

Do you offer electric vehicles for chauffeur hire?

Yes. Our fleet includes electric models in selected cities including the Tesla Model X, BMW i5, BMW i7 and Mercedes EQV.


Is Evoke’s chauffeur service carbon neutral?

Yes. We offset our emissions through Greenfleet and use GreenPower and carbon-offset charging networks wherever available.


What sustainability practices does Evoke follow?

We operate a low-emission, fully carbon-neutral fleet, prioritise efficient routing, and partner with environmental organisations including Greenfleet to support long-term impact.


Have more questions? Contact our team at www.evoke.limo, call 04888 EVOKE, or reach out via WhatsApp. We're here to help you travel in comfort, confidence and style.