Need a Chauffeur for Your Sydney Hotel Guests? Concierge FAQs and Booking Tips

For hotel concierges, arranging quality ground transport is more than just ticking a box, it’s an extension of the guest experience. At Evoke, we understand the value of professional, polished chauffeur services that reflect your hotel’s high standards. From business travellers to leisure guests and VIPs, we work with concierges across Sydney to ensure every journey is on time, comfortable and stress-free.
Why Concierges Choose Evoke
Evoke is Sydney-based with a fully electric fleet and a reputation for reliability, discretion and flexibility. We provide:
- On-time pick-up and real-time tracking
- Clean, quiet vehicles with climate control
- Experienced chauffeurs trained in etiquette and discretion
- Easy communication via SMS, phone, WhatsApp or email
- Transparent, all-inclusive pricing
We support guests travelling for events, business meetings, airport transfers, weddings, private dining, and more.
Common Use Cases for Concierge Bookings
Our chauffeur service is regularly used for:
- Airport and cruise terminal transfers
- Business travel or hourly bookings
- Dining reservations and evening functions
- Private city tours or day trips
- Shopping outings or special occasions
- Wedding guest or bridal party transport
We also offer child seat options, van and minibus services for groups up to 13 passengers, and bespoke multi-stop itineraries.
Frequently Asked Questions for Concierges
Do you offer airport transfers to and from Sydney Airport?
Yes. We offer reliable transfers to both domestic and international terminals with flight tracking and real-time updates. Your guest’s chauffeur will arrive early and wait at a designated pick-up point, holding a sign displaying the guest’s name.
Can guests request a vehicle with a child seat?
Absolutely. We offer baby capsules, rear-facing, forward-facing, and booster seats. Just let us know at the time of booking.
How far in advance should we book for guests?
Bookings can be made in advance or on the day. We recommend booking earlier for busy periods, but we do accommodate last-minute requests whenever possible.
Can I make a booking on behalf of a guest?
Yes. Concierges often book on behalf of their guests. We only need the guest’s name, pick-up location, preferred vehicle type, and destination. We can handle the rest.
Do you provide electric vehicles?
Yes, our Sydney fleet is fully electric and includes premium models such as the BMW i7, BMW i5, Tesla Model X and Mercedes EQV.
Is your service available outside Sydney?
Yes. While our fleet is based in Sydney, we offer transfers to and from Canberra, the Southern Highlands, Blue Mountains, Newcastle and beyond. Interstate arrangements are also available on request.
What vehicles do you offer?
Our Sydney-based fleet includes:
- BMW i7 (1–4 passengers)
- BMW i5 (1–4 passengers)
- Tesla Model X (1–6 passengers)
- Mercedes EQV and other vans/minibuses (up to 13 passengers)
Booking Is Simple
Concierges can book directly via our online form, or contact us through:
Let us know the guest’s name, room number (if applicable), pick-up details and any preferences, and we’ll take care of the rest.
Partner With Evoke to Enhance Your Guest Experience
By offering Evoke’s professional chauffeur services, your team can elevate every guest’s arrival and departure. With prompt communication, clear pricing and a polished guest experience, we’re here to support your hotel’s reputation and day-to-day concierge operations.